Return Policy
Last updated October 3, 2026
This policy applies to merchandise ordered through the NCCI Sinaitic Mall.
Please order carefully
Please make sure you are ordering the correct product. Before you check out, review your cart and confirm the item, size, color and quantity. Every item has its own page with photos, a description and the sizes and colors available.
Defective items
We accept returns only when an item is defective. If your order arrives defective, please contact us within 14 days after delivery. Tell us what you ordered and what is wrong with it. We will review your request and let you know how to proceed.
Defects reported more than 14 days after delivery cannot be accepted.
What we cannot accept
We do not accept returns or exchanges for items that are not defective, including:
- an item ordered in the wrong size, color or style;
- an item that does not fit as expected;
- a change of mind.
Contact us
New Covenant Congregation of Israel, Tabernacle Elohim
Email: thebluenilestudiosuniverse@gmail.com
Phone: (704) 553-7625
9908 Monroe Road, Matthews, NC 28105